How can artificial intelligence do medical jobs

How artificial intelligence will change our professional world

When Zalando announced in March that it wanted to replace 250 marketing specialists with algorithms, a murmur went through the advertising industry. If it was previously thought that modern technology and automation would primarily replace truck drivers and cashiers, the marketing industry is now also thinking about its professional future. Oliver Samwer even predicts a digital cutback and bets that there will soon be no more SEO or social media managers.

Despite all the scare tactics and horror scenarios: German workers are well aware of the fundamental upheavals in professional life that are being driven by AI and automation. The majority of adult employees (63 percent) assume that artificial intelligence will have high or very high effects on companies and their employees in the next three to five years. This is the result of a current study by the IMWF Institute for Management and Economic Research and the Toluna market research institute, for which 2,000 employees aged 18 and over were interviewed.

The study shows that the employees' opinions differ widely as to which capabilities AI-driven applications will have the most influence on their everyday work. At 42 percent, the largest proportion of employed people expect to take over human work in the office, for example classic organizational tasks such as scheduling and room reservations.

What tasks will AI take on in everyday work?

Source: IMWF Institute (figures in percent)


At a considerable distance, at 33 percent, this is followed by automated customer advice and the prediction of customer behavior and demand (31 percent). Employees in advertising companies and agencies could prick up their ears here, as they are busy with customer management on a daily basis. After all: a third of those surveyed are of the opinion that AI will have no impact on everyday working life in the next five years.

More than one in four assumes that in the future AI will conduct simple professional conversations itself. Some of the respondents may have been impressed by the new Google software Duplex, which was presented a few weeks ago at the I / O developer conference and which attracted a lot of attention. The language software that independently plans hairdresser appointments or inquires about opening times of shops is virtually indistinguishable from a person on the phone because it throws sounds like "um" and "mmmh" into the flow of speech.
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The majority of German tech and media entrepreneurs see clear benefits

Helpful technology or ruthless job killer? The discussion about the use of artificial intelligence (AI) is currently moving the economy like hardly any other. At least in the TMT industry, the horror scenarios do not play a major role.

Google is already starting broader tests with Duplex. A small group of users will initially be able to use the Google Assistant to instruct the duplex software to inquire about opening times of shops. Later in the summer it should be possible to have the language program book a table in the restaurant or an appointment with the hairdresser. These are the only areas of application for which Duplex has so far been trained. However, the software also sparked discussions about whether or not such technology has to be identified as a robot.

How people think about the topic of AI and its effects on the job world depends primarily on the age of the respondents. This is another result of the IMWF study. According to this, younger employees are significantly more likely to expect changes in their workplace as a result of artificial intelligence than older ones. Only 17 percent of 18 to 29 year olds assume that none of the listed AI skills will significantly change their own professional activity. In the age group 60 and over, on the other hand, 41 percent expect to be spared the upheavals caused by artificial intelligence in their working life. ron