What is your favorite cleanse

450 € job - telephone customer support in the Cologne StartUp environment (m / f / d) [perfect for students]

On 1.5. we are looking for another support force on our team on a € 450 basis.

About us: Washing clothes has never been so easy: With WaschMal you can find your favorite dry cleaner near you. You can conveniently select your preferred laundry using the app, determine the number of items to be cleaned and determine when and where your textiles will be picked up. The place and time of the laundry delivery are also entirely up to you. Experience a laundry delivery service that adapts to your everyday life!

tasks

  • You help our customers with their small problems on the phone, email and in live chat
  • You proactively support our drivers with the pick-up and delivery process
  • You support our sales team in creating and maintaining our partner cleanings
  • You will help our partner cleaners with their daily doing and ensure that operations run smoothly

qualification

  • Very good communication skills and friendly and open interaction with our users
  • Very good spoken and written knowledge of German
  • Confident handling of common MS Office applications
  • You have already ordered something online in your life and always have an overview
  • you are resistant to a tone of voice somewhere between a class trip and a special command unit

Benefits

  • To be part of a cool start-up in Cologne Ehrenfeld
  • You are not one of many in a call center
  • Fixed working hours from 9:00 a.m. to 5:30 p.m.
  • Modern offices in the heart of Ehrenfeld
  • We work with the best tools, agencies and employees
  • Our customers are all super nice and happy every time

Do you feel addressed? Then apply today with a brief, informative application!